Last updated: 22 September 2026
Shipping
As soon as your order has been paid, we get to work right away. You will receive a confirmation by email and, once your parcel is on its way, a track & trace code so you know exactly when your BAM! arrives.
Shipping costs are always clearly stated with the deal and in the checkout, before you pay. No surprises afterwards.
Delivery times by country
Below are the average delivery times after dispatch. Some deals have a different delivery time; this is then clearly stated with the deal.
| Country | Average delivery time |
|---|---|
| 🇳🇱 Netherlands | 1–3 working days |
| 🇧🇪 Belgium & 🇱🇺 Luxembourg | 2–4 working days |
| 🇩🇪 Germany | 2–5 working days |
| 🇫🇷 France & 🇦🇹 Austria | 3–6 working days |
| 🇪🇺 Other EU countries | 3–8 working days |
Around public holidays and during busy periods (such as Black Friday), delivery may take a little longer.
Receiving your parcel
Check your parcel on receipt. Is the packaging visibly damaged? Take a photo and report it to our customer service within 48 hours so we can sort it out quickly.
Not at home? The carrier will usually try to deliver the parcel to a neighbour or a pick-up point. The carrier will notify you.
Returns: 14-day cooling-off period
Not quite what you were looking for? No problem. You have a 14-day cooling-off period, starting the day after you receive your order. During this period you can return your purchase without giving a reason.
How it works:
- Report your return within 14 days via info@bamdeals.nl, stating your order number.
- We will send you the return address and further instructions.
- Pack the product carefully, preferably in its original packaging.
- Send the parcel within 14 days of your notification and keep your proof of postage.
Return shipping costs are at your own expense, unless the product is defective or something went wrong on our side.
Return conditions
- The product is complete, with all accessories and parts.
- The product has not been used more than necessary to assess it, just as you would in a shop.
- Hygiene-sensitive products (such as personal care products or earbuds) can only be returned if the seal has not been broken.
- Personalised products and products with a limited shelf life are excluded from returns, provided this is stated with the deal.
See also articles 6 to 8 of our terms & conditions.
Refund
After receiving and checking your return, we will refund the purchase price, including the original standard shipping costs, within 14 days. We use the same payment method you paid with.
Defective or damaged product
Is your product defective or is something not right? We're sorry to hear that. Contact us at info@bamdeals.nl with your order number, a short description and, if possible, a photo. We will then arrange a suitable solution: repair, replacement or refund. In that case the return costs are on us.
Model withdrawal form
You can also report your withdrawal using the model form below. Copy the text into an email to info@bamdeals.nl:
To: BAM! Deals B.V., Sophialaan 1A, 8911 AE Leeuwarden, Netherlands, info@bamdeals.nl
I/We hereby give notice that I/we withdraw from my/our contract for the sale of the following goods: [product]
Ordered on / received on: [date]
Order number: [order number]
Name of consumer(s): [name]
Address of consumer(s): [address]
Date: [date]